B.J. – 10/2013
I am a professional nanny, trained in England at Norland Nursery Training College, and with more than 25 years experience. I have worked internationally & been legally residing in the US for many years. Hometown Nannies has been by far the most professional & excellent agency I have come across in the US. ~ Their whole approach to the application process, checking my references, their communication with me, offering very appropriate positions to me for consideration, & their communications with my former employers, & follow up with me, even years after our initial contact, have been very, very impressive. Their attitude and approach have always been respectful, polite & very friendly. I would highly recommend them based on these experiences. (I would have to say that the lady who gave them one star may have spoken with an employee no longer part of the agency perhaps. ~ This didn't sound remotely like any of the interactions I have had with the agency over many years. Additionally ~ The reason agencies generally do not give out contact numbers for nannies prior to a client registering with the agency, (as I understand it), is that there would be little reason for the client to then go through the agency if they had already contacted someone they wished to hire, prior to signing with the agency, & if they wanted to avoid the fees. Additionally, it would be easy to claim that the nanny was also registered with another agency they were using, and thus avoid the fees in this way. Of course most people would not take advantage of an agency in this way, one hopes, but this is just basic good business practice. It also protects the nannies from unscrupulous callers posing as prospective employers... sadly such things must be considered. Personally I would never work with an agency who gave out numbers to unregistered callers!) B.J.